DON’T EXPECT TICKETMASTER TO REFUND POSTPONED SHOWS
Written by Ballzer on April 15, 2020
Why can’t you get a refund on postponed shows? Well, it seems Ticketmaster doesn’t actually have your money so they can’t. According to CNBC, the venue has your cash. “I think there’s a lot of misperception about Ticketmaster,” Joe Berchtold, president of Live Nation, the company that owns Ticketmaster, said Tuesday on CNBC’s “Squawk Alley.” “Ticketmaster doesn’t sell these tickets and sit on a mountain of cash. Ticketmaster sells tickets and gives the cash over to the venues where the events are held.”
Ticketmaster has recently faced backlash from entertainment lovers seeking refunds for postponed live events. 90% of all impacted shows are in the process of being rescheduled; 10% have been canceled. For the events that have been canceled, refunds have been issued. For the postponed events, they’d have to work with venues, most of which are currently closed.
According to the New York Times, Ticketmaster’s website used to state that refunds “are available if your event is postponed, rescheduled or canceled.” Then the page was edited to say refunds “are available if your event is canceled.” Here’s their official statement:
An update on questions about event refunds.
— Ticketmaster (@Ticketmaster) April 15, 2020
We will continue to keep fans up to date on the status of events via email and our Covid-19 event portals.
US: https://t.co/hh1FGeQHRr
Canada: https://t.co/h2RcwY42qp pic.twitter.com/nKfrxgbf11
Just one more reason to really hope that our favorite concerts and events are able to be rescheduled!
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